Video Surveillance Operator
2 days ago
We are looking for a dedicated and detail-oriented Video Surveillance Operator (VSO) to join our International Monitoring Team.
The ideal candidate will be responsible for monitoring live CCTV footage, identifying security incidents, and ensuring timely escalation and reporting as per process SOPs.
Key Responsibilities:
- Monitor multiple CCTV camera feeds in real-time to detect suspicious or abnormal activities.
- Acknowledge, analyze, and take action on incoming security alerts as per the standard operating procedures (SOPs).
- Coordinate with on-ground teams and clients for incident confirmation and resolution.
- Maintain accurate and timely logs of all alerts, incidents, and escalations.
- Ensure proper functioning of surveillance systems and report any technical issues to the IT support team.
- Prepare end-of-shift reports summarizing key incidents and follow-ups.
- Ensure full adherence to client SLAs, data privacy, and operational policies.
- Participate in ongoing process improvement and team discussions.
Job Types: Full-time, Permanent, Fresher
Pay: ₹11, ₹22,427.56 per month
Benefits:
- Health insurance
- Paid sick time
Work Location: In person
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