Automotive Sales Manager

2 days ago

Gurgaon, Haryana, India e8e8bcb0-a726-43cf-94db-6b56e4351a6a Full time ₹ 1,20,00,000 - ₹ 4,00,00,000 per year

Position:
Manager – Sales

Department:
Luxury Cart Showroom

Reporting To:
GM – Sales

Location:
Gurugram -
Alameda Chowk, Southern Peripheral Road Darbaripur Sector 75A Gurugram Haryana 122004

Experience:
4–10 Years

Role Overview

The Manager – Sales will be responsible for driving sales performance and ensuring a premium customer experience at our luxury cart showroom. The ideal candidate must combine strong sales acumen, process orientation, and deep automobile knowledge, particularly in the luxury segment.

Key Roles & Responsibilities
Sales & Customer Management

  • Achieve the sales targets assigned by management.
  • Manage the entire sales lifecycle once Marketing Qualified Leads (MQLs) are received.
  • Meet every potential client and pursue every opportunity to close deals.
  • Ensure minimum turnaround time (TAT) in contacting leads and update CRM promptly.
  • Conduct customer visits and travel (within and outside the city) when required.
  • Take clients for test drives after approval from GM – Sales.
  • Conduct daily sales meetings with GM – Sales and track weekly/monthly performance.
  • Identify lost opportunities and analyze reasons for drop-offs, taking corrective actions where required.

Sales Reporting & Coordination

  • Maintain accurate deal stages and data in CRM for visibility and tracking.
  • Participate in weekly review calls with GM – Sales to develop strategies for improved performance.
  • Present monthly reviews to GM – Sales and ZSM, including performance analysis and future targets.
  • Conduct PDI (Pre-Delivery Inspection) for each car and ensure gate pass approval from GM – Sales.

Value-Added Sales

  • Promote and sell value-added services (e.g., extended warranty, service packages).
  • Coordinate with the loans executive to ensure smooth loan documentation and maximum disbursals.
  • Oversee insurance renewals and transfer documentation in coordination with the insurance/documentation executive.

Administrative Responsibilities

  • Ensure all showroom vehicles are presented as per luxury sales standards.
  • Verify that test drive forms are completed before any vehicle goes out for a customer test drive.

CRM Coordination

  • Share feedback on lead quality with the CRM team.
  • Implement process improvements to maximize lead conversion.

Required Qualifications & Skills

Education:
Graduation/Post-Graduation from a reputed institution

Experience:
Minimum 4 years overall, including 1–2 years in
Luxury / Pre-Owned Car Sales
(India or Abroad)

Expertise:
Proven ability to work under high sales pressure and deliver targets

Process Orientation:
Strong inclination towards structured processes and SOPs

CRM Skills:
Proficient in at least one CRM platform

Automobile Knowledge:

  • Strong passion for luxury cars
  • Knowledge of car specifications, market pricing, and rate structures
  • Customer Orientation & Communication:
  • Excellent communication and presentation skills
  • Always customer-first approach
  • Professional grooming and conduct
  • Computer Skills:
  • Proficient in Excel, Runo, and G-Suite

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