Account Manager

12 hours ago

Delhi Faridabad Gurugram NCR, India Mata Amritanandamayi Math Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Client Relationship Management
  • Build and maintain strong relationships with clients.
  • Serve as the main point of contact for client inquiries and concerns.
  • Understand client needs and ensure satisfaction.
  • Account Oversight
  • Manage client accounts to ensure timely delivery of services/products.
  • Monitor account performance and identify areas for improvement.
  • Coordinate with internal teams to meet client expectations.
  • Financial Management
  • Prepare and review financial reports, budgets, and forecasts.
  • Ensure accurate billing and invoicing.
  • Monitor account profitability and suggest cost-saving measures.
  • Sales & Business Development
  • Identify opportunities to upsell or cross-sell services.
  • Collaborate with the sales team to develop proposals and presentations.
  • Help in negotiating contracts and closing deals.
  • Reporting & Analysis
  • Provide regular updates to senior management on account status.
  • Analyze market trends and client feedback to inform strategy.
  • Track KPIs and prepare performance reports.
  • Compliance & Documentation
  • Ensure all account activities comply with company policies and regulations.
  • Maintain accurate records of client interactions and transactions.
  • Team Collaboration
  • Work closely with marketing, finance, and operations teams.
  • Coordinate project timelines and deliverables.
  • Support junior account executives or assistants.

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