Technical Program Manager
1 day ago
Role:
Looking for a
Technical Program Manager (TPM)
to lead and manage cross-functional program delivery for data centre buildouts and upgrades.
The TPM will work across internal teams such as
Design, Projects, Procurement, Operations, and Client Engagement
, ensuring seamless coordination from design finalization to project execution, handover, and client readiness.
This role demands strong leadership, planning, and communication skills with a sharp focus on program governance, stakeholder alignment, and milestone management.
Preferred Qualifications:
- Bachelor's degree in Engineering, Project Management, or related discipline.
- 7+ years of experience in infrastructure program/project management, preferably in
data centres, telecom, or mission-critical environments
. - Familiarity with data centre systems (
Network, CSA, MEP, and Controls
) and their integration in delivery lifecycle. - Experience in managing cross-functional programs, coordinating between technical, commercial, and execution teams.
- Strong skills in project management tools –
MS Project, Excel, SharePoint, PowerPoint; Power BI
is a plus.
Key Skills and Competencies:
- Strong program planning and tracking capabilities.
- Excellent verbal and written communication; client-facing professionalism.
- Effective in stakeholder engagement and conflict resolution.
- Ability to manage ambiguity, drive clarity, and operate under tight timelines.
- Demonstrated ability to align technical execution with business priorities.
Key Responsibilities:
- Lead end-to-end program management for data centre delivery projects, including greenfield builds, expansions, retrofits, and special infrastructure upgrades.
- Interface and coordinate with internal teams —
Design, Projects, Procurement, Operations, and ICCC
— to ensure alignment across scope, timeline, and delivery standards. - Serve as the central point of contact for client coordination, capturing requirements, managing expectations, and facilitating structured updates throughout the delivery lifecycle.
- Develop and maintain master program schedules, delivery trackers, and risk registers, ensuring visibility across all stakeholders.
- Monitor and report progress against key milestones, flagging risks and driving corrective actions in coordination with execution and vendor teams.
- Coordinate pre-execution readiness, including material availability, permit tracking, engineering closure, and site mobilization.
- Drive structured governance through project dashboards, status meetings, MoMs, and escalation protocols.
- Ensure program delivery meets CtrlS quality, compliance, and documentation standards in line with internal COE processes.
- Work closely with senior management to track budgets, resource allocations, and delivery KPIs.
- Support handover and transition activities to operations and ICCC teams for ongoing management and monitoring.
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