Technical Program Manager

10 hours ago

Mumbai, Maharashtra, India CONNECTORSHR CONSULTING Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role:

Looking for a
Technical Program Manager (TPM)
to lead and manage cross-functional program delivery for data centre buildouts and upgrades.

The TPM will work across internal teams such as
Design, Projects, Procurement, Operations, and Client Engagement
, ensuring seamless coordination from design finalization to project execution, handover, and client readiness.

This role demands strong leadership, planning, and communication skills with a sharp focus on program governance, stakeholder alignment, and milestone management.

Preferred Qualifications:

  • Bachelor's degree in Engineering, Project Management, or related discipline.
  • 7+ years of experience in infrastructure program/project management, preferably in
    data centres, telecom, or mission-critical environments
    .
  • Familiarity with data centre systems (
    Network, CSA, MEP, and Controls
    ) and their integration in delivery lifecycle.
  • Experience in managing cross-functional programs, coordinating between technical, commercial, and execution teams.
  • Strong skills in project management tools –
    MS Project, Excel, SharePoint, PowerPoint; Power BI
    is a plus.

Key Skills and Competencies:

  • Strong program planning and tracking capabilities.
  • Excellent verbal and written communication; client-facing professionalism.
  • Effective in stakeholder engagement and conflict resolution.
  • Ability to manage ambiguity, drive clarity, and operate under tight timelines.
  • Demonstrated ability to align technical execution with business priorities.

Key Responsibilities:

  • Lead end-to-end program management for data centre delivery projects, including greenfield builds, expansions, retrofits, and special infrastructure upgrades.
  • Interface and coordinate with internal teams —
    Design, Projects, Procurement, Operations, and ICCC
    — to ensure alignment across scope, timeline, and delivery standards.
  • Serve as the central point of contact for client coordination, capturing requirements, managing expectations, and facilitating structured updates throughout the delivery lifecycle.
  • Develop and maintain master program schedules, delivery trackers, and risk registers, ensuring visibility across all stakeholders.
  • Monitor and report progress against key milestones, flagging risks and driving corrective actions in coordination with execution and vendor teams.
  • Coordinate pre-execution readiness, including material availability, permit tracking, engineering closure, and site mobilization.
  • Drive structured governance through project dashboards, status meetings, MoMs, and escalation protocols.
  • Ensure program delivery meets CtrlS quality, compliance, and documentation standards in line with internal COE processes.
  • Work closely with senior management to track budgets, resource allocations, and delivery KPIs.
  • Support handover and transition activities to operations and ICCC teams for ongoing management and monitoring.

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