Assistant Manager Outlet

4 days ago

Vizag, Andhra Pradesh, India AccorHotel Full time
Job Description

We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Visakhapatnam, India. This role offers an exciting opportunity to join our team and contribute to the success of our retail operations.

  • Assist the Store Manager in overseeing daily operations and ensuring smooth functioning of the outlet
  • Lead and motivate a team of sales associates to achieve sales targets and maintain high customer satisfaction
  • Manage inventory, including stock replenishment, organization, and loss prevention
  • Operate and maintain Point of Sale (POS) systems, ensuring accurate transactions and reporting
  • Handle customer inquiries, resolve complaints, and provide exceptional customer service
  • Implement and maintain visual merchandising standards to enhance the shopping experience
  • Assist in creating and managing budgets, financial reports, and sales forecasts
  • Ensure compliance with company policies, procedures, and safety regulations
  • Train and develop team members to improve their skills and performance
  • Step in for the Store Manager when necessary, assuming full responsibility for store operations
Qualifications
  • 2-3 years of experience in retail or hospitality management, preferably in a supervisory role
  • Proven track record of leading teams and driving sales performance
  • Strong customer service skills with the ability to handle difficult situations professionally
  • Proficiency in inventory management and loss prevention techniques
  • Experience with Point of Sale (POS) systems and cash handling procedures
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office suite, particularly Excel for budgeting and reporting
  • Bachelor's degree in Business Administration, Retail Management, or related field preferred
  • Flexibility to work weekends, holidays, and extended hours as needed
  • Physical ability to stand for long periods and lift up to 25 pounds

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