Senior Admission Counselor

12 hours ago

Delhi, Delhi, India Ezyschooling Full time ₹ 8,40,000 - ₹ 60,00,000 per year

Responsibilities:

  • Team Management: Oversee and manage a team of counselors, providing guidance, support, and training as needed.
  • Lead Conversion: Engage prospective leads and guide them through the admission process, addressing their queries and concerns effectively to maximize lead conversion.
  • Counseling and School Details: Ensure that the team is well-informed about the counseling process and knowledgeable about the details of assigned school areas.
  • Follow-up: Implement a systematic follow-up process to maintain regular contact with leads, ensuring timely and appropriate communication to increase conversion rates.
  • Relationship Building: Foster and maintain strong relationships with key contacts in schools, serving as the primary point of contact for effective coordination.
  • Overall Accountability: Take overall responsibility for the team's performance, coordinating with both the team and management to achieve lead and conversion targets.
  • Hiring and Training: Manage the recruitment process for counselors, assess their capabilities, assign them suitable areas, and provide comprehensive training sessions at regular intervals.
  • Admission and Registration Records: Maintain organized records of admissions and registrations on a monthly basis, ensuring accuracy and compliance with relevant protocols.
  • Lead Analysis: Analyze lead responses, maintain a tracker to monitor progress, and provide insights for suitable response actions to improve lead conversion.
  • Lead Processing: Handle the processing of all leads with precision and timeliness, ensuring a seamless transition from inquiry to enrollment.

Requirements:

  • Preferred Industry/Company: Familiarity with the e-learning/EdTech industry or related sectors would be advantageous.
  • Communication Skills: Exhibit excellent verbal and written communication skills to effectively engage and convey information to leads, team members, and school contacts.
  • Organization and Responsibility: Demonstrate strong organizational skills, being responsible for multitasking and maintaining a commitment to excellence in all activities.
  • Computer Proficiency: Possess good computer skills, particularly in MS Office, with a focus on Excel to manage and analyze data effectively.

Job Type: Full-time

Pay: ₹25, ₹45,000.00 per month

Work Location: In person

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