Support Specialist
1 day ago
Customer Support Executive
The ideal candidate is an energetic self-starter. You will be the face of our platform and enlighten the Tenantcube users with the much-needed technical support. Customer engagement is the key to the role.
As a Support Specialist, you should be comfortable with troubleshooting, hustle to provide the solution the customer is looking for, and yes, love talking to customers. If you are passionate about customer engagements, then you are our best fit
This position is remote until the COVID pandemic situation is over. After that, you will join our Chennai office. It's important that you can work during Eastern Standard (Canada) time-zone hours.
Responsibilities & Duties:
Customer-first attitude by providing proactive support to the customersCollaborate across departments to find the answers you seekBe a problem solver, suggest the best solution to address the customer's needsPrioritize your workload and ability to multitaskDocument customer requests and report to the concerned teamQualifications & Skills:
Any degree0 - 2 years of experience in customer supportExcellent spoken and written communication skillsWhat do we offer?
Meaningful equity in the companyCompetitive salary packageLaptop and accessories of your choiceFun working environmentPlease send your resume to Thaatcher Glen ([email protected])
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