Sales Manager

9 hours ago

Palakkad, Kerala, India Inspire Education Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

Key Responsibilities

Sales Leadership & Team Management

  • Lead, mentor, and manage a team of PhD Sales Counselors and Study Abroad Advisors.
  • Monitor daily, weekly, and monthly sales activities and performance.
  • Set and track team targets, ensure consistent follow-up on leads and closures.
  • Conduct regular sales reviews and performance evaluations.
  • Identify training needs and implement upskilling initiatives to improve team effectiveness.
  • Ensure adherence to the sales process and optimize conversion ratios.

Reporting & Process Monitoring

  • Maintain detailed and accurate performance reports of each team member.
  • Prepare weekly and monthly branch performance dashboards for management.
  • Monitor CRM usage and lead pipelines to ensure efficiency and transparency.
  • Ensure SOPs are followed and suggest improvements to streamline workflows.

HR & Recruitment Responsibilities

  • Coordinate and lead hiring for sales counselors, admin staff, and other key roles.
  • Collaborate with the leadership team on workforce planning and team expansion.
  • Conduct first-level interviews and coordinate onboarding processes.
  • Monitor employee performance and assist with probation reviews, appraisals, and exits.
  • Address team grievances and maintain a positive work environment.
  • Track attendance, leave records, and ensure adherence to HR policies.

Branch Operations

  • Oversee day-to-day office operations to ensure a productive and organized workplace.
  • Ensure timely resolution of any admin or facility-related issues.
  • Act as the point of contact for inter-departmental coordination and leadership reporting.

What We Offer

  • Competitive salary with performance-based incentives.
  • Opportunity to work in a fast-growing, impact-driven educational brand.
  • Professional growth and leadership exposure.
  • Supportive team culture and a positive work environment.

Preferred candidate profile

  • Bachelors or Masters degree in Business Administration, HR, or related fields.
  • Minimum 3 years of experience in team management or a similar leadership role.
  • Strong background in sales (preferably in the education sector) with a proven track record of target achievement.
  • Experience with HR functions including hiring, onboarding, and performance management.
  • Excellent communication, leadership, and organizational skills.
  • Proficiency in using CRM tools, Microsoft Excel, and reporting dashboards.
  • Ability to multitask and work in a fast-paced, result-driven environment.

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