Shift Manager
1 week ago
Company Description
Paradise began as a modest café in 1953 and has grown into one of India's most-admired restaurant chains, known for its culinary and service excellence. Located in the heart of Hyderabad's cultural scene, a visit to Paradise is considered essential for experiencing the city's best Biryani. Our award-winning cuisine is cherished for its purity and taste. With multiple formats including cafes, bakeries, and restaurants, Paradise has a growing presence in cities like Bengaluru, Chennai, and more. Hygiene and quality are paramount to us, and we are committed to maintaining these standards across all outlets.
Role Description
This is a full-time, on-site role for a Shift Manager based in Chennai. The Shift Manager will be responsible for overseeing daily operations, managing staff, ensuring excellent customer service, and maintaining quality and hygiene standards. Key tasks include coordinating shifts, addressing customer queries, inventory management, and ensuring compliance with standard operating procedures. The Shift Manager will also train and mentor team members to achieve consistent performance.
Qualifications
- Strong leadership and team management skills
- Excellent customer service and interpersonal skills
- Ability to handle multiple tasks and work under pressure
- Inventory management and reporting skills
- Knowledge of food safety and hygiene standards
- Experience in the food and beverage industry is a plus
- High school diploma or equivalent; additional qualifications in hospitality management are beneficial
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