Senior Process Manager

1 week ago

Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 36,00,000 per year

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The candidate must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.

Senior Process Manager Role & Responsibilities:

  • Understand the market drivers and challenges to identify new talent pools
  • Develop effective sourcing strategy using an appropriate combination of executive search, direct sourcing, online postings, referrals, and other relevant methods
  • Thought leader on new and innovative approaches for acquiring talent and guiding team members..
  • Work with hiring managers to review recruitment needs, identify optimal solutions to staffing and optimize the cost of the staffing pipeline
  • You will lead the team across to deliver talent solutions to the business
  • Develop and oversee innovative sourcing strategies to attract Design talent from non-traditional, emerging, and/or diverse talent pools – social recruiting, expanding geographies, and identify potential talent communities
  • Identify Talent Acquisition issues and trends and advise leadership on trends and resolution strategies
  • Build the company's professional network through relationships with HR professionals, colleges and other partners
  • Recommend ways to improve hiring experience
  • Relationship Management with all stakeholders and leadership team
  • Share recruitment dashboards for quick decision making
  • Metrics management - Evaluation of effectiveness of recruitment strategies

Technical and Functional Skills:

  • Any graduate with 10+ years of experience, should carry relevant 7+ years of experience into IT hiring,
  • Creative and flexible thinker able to provide – and receive -- innovative solutions
  • A tangible passion for seeing talent as the value generator for our organization
  • Enhance the overall internal and external Candidate Experience
  • Clear understanding of the recruiting business and core strategies, including a depth of knowledge in compensation and negotiation
  • Familiarity with social media and other professional networks (like GitHub)
  • Excellent verbal and written communication and team management skills
  • Strong decision-making skills.

To know more about us, visit  

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

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