Senior Analyst HR Systems

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Analyst HR Systems & Processes is a strategic partner and subject matter expert in human resources systems and process improvement. This role focuses on evaluating, optimizing, and supporting HR technology platforms (e.g., Workday, ServiceNow, payroll interfaces) to enable operational excellence across the employee lifecycle. By working closely with HR, IT, and business stakeholders, the analyst ensures technology and processes align with organizational goals and compliance standards.

• Partner with HR Centers of Excellence (e.g., Compensation, Talent Acquisition, Payroll) to gather, analyze, and document business requirements for HR technology initiatives.
• Lead HR process improvement initiatives by identifying gaps, inefficiencies, and opportunities for automation or system enhancements.
• Translate complex HR needs into clear functional specifications for system configuration, testing, and deployment.
• Maintain strong communication channels between HR stakeholders and technical teams to ensure accurate solution delivery.
• Support system upgrades, implementations, and integrations related to HR functions such as core HCM, recruiting, onboarding, performance, and time tracking.
• Perform impact analyses for proposed changes in HR systems, ensuring regulatory compliance and minimal disruption to operations.
• Develop documentation including process maps, functional specs, test scripts, and end-user training materials.
• Contribute to knowledge-sharing across the HR technology team.
• Stay informed on trends in HR technology, compliance requirements, and Agile delivery practices.

• Bachelors degree in Human Resources, Information Systems, Business Administration, or related field (preferred).
• 5 years of experience in business systems analysis, with a strong focus on HR processes and technologies.
• Demonstrated experience with HRIS platforms (Workday preferred).
• Deep understanding of end-to-end HR processes (hire-to-retire) and their interdependencies.
• Strong analytical, documentation, and problem-solving skills.
• Proven ability to manage multiple initiatives in a fast-paced, Agile environment.
• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.
• Experience in the financial services industry (preferred).
• Prior experience with system integrations, reporting, and production support.
• Background in software quality assurance or development a plus.
• Fluent English.

This job description is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Locations - Primary location Bengaluru, Karnataka