Customer Relation Executive

3 days ago


Karunagappalli, India Royal Enfield (Roverz Motors) Full time ₹ 1,44,000 per year

Job Title: Customer Relations Executive (CRE)

Location: Roverz Motors, Karunagappally

Job Type: Full-time

About Us

Roverz Motors is a leading dealer of two-wheelers, committed to delivering excellent customer service and providing the best buying and service experience. We are looking for a dynamic and customer-focused Customer Relations Executive (CRE) to join our Karunagappally branch.

Key Responsibilities:

  • Greet and assist customers visiting the showroom/service center.
  • Handle customer inquiries and provide product/service information.
  • Maintain good customer relationships to ensure satisfaction and retention.
  • Coordinate with the sales and service team to resolve customer concerns.
  • Follow up with customers for feedback and ensure timely updates.
  • Maintain records of customer interactions and transactions.

Requirements:

  • Minimum qualification: Plus Two/Diploma/Degree.
  • Prior experience in customer service/automotive sector preferred.
  • Good communication and interpersonal skills.
  • Basic computer knowledge (MS Office, email handling).
  • Positive attitude and customer-oriented approach.

Job Type: Full-time

Pay: ₹10, ₹12,000.00 per month

Work Location: In person


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