Customer Relation Executive
3 days ago
Job Title: Customer Relations Executive (CRE)
Location: Roverz Motors, Karunagappally
Job Type: Full-time
About Us
Roverz Motors is a leading dealer of two-wheelers, committed to delivering excellent customer service and providing the best buying and service experience. We are looking for a dynamic and customer-focused Customer Relations Executive (CRE) to join our Karunagappally branch.
Key Responsibilities:
- Greet and assist customers visiting the showroom/service center.
- Handle customer inquiries and provide product/service information.
- Maintain good customer relationships to ensure satisfaction and retention.
- Coordinate with the sales and service team to resolve customer concerns.
- Follow up with customers for feedback and ensure timely updates.
- Maintain records of customer interactions and transactions.
Requirements:
- Minimum qualification: Plus Two/Diploma/Degree.
- Prior experience in customer service/automotive sector preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office, email handling).
- Positive attitude and customer-oriented approach.
Job Type: Full-time
Pay: ₹10, ₹12,000.00 per month
Work Location: In person
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