Clinical Operations Head

15 hours ago


Shivpur Varanasi Uttar Pradesh, India -cc27-45bf-9a0d-3ff516e1ebc1 Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Position Title: Clinical Operations Head

Department: Clinical Services

Reports To: Medical Director

Job Purpose:

To oversee, manage, and improve all clinical operations of the hospital, ensuring high-quality patient care, regulatory compliance, efficient workflows, and coordination between clinical and administrative teams.

Key Responsibilities:

  • Lead and supervise all clinical departments (Nursing, OT, ICU, Ward, Emergency, Diagnostics, etc.) for smooth daily operations.
  • Ensure adherence to hospital policies, NABH standards, and clinical protocols.
  • Improve patient care quality, safety, and service delivery across all units.
  • Monitor staff performance, duty rosters, attendance, training, and discipline.
  • Coordinate with doctors, nursing heads, and department managers for operational issue resolution.
  • Analyse patient flow, bed occupancy, TAT, and clinical KPIs; implement improvements.
  • Conduct daily clinical rounds and address operational gaps.
  • Ensure availability and maintenance of medical equipment, instruments, and critical consumables.
  • Handle escalations related to patient experience and clinical service issues.
  • Lead emergency preparedness, infection control compliance, and patient safety initiatives.
  • Monitor documentation, medical records, incident reports, and audit compliance.
  • Support HR in recruitment, competency evaluation, and training of clinical staff.
  • Drive cost control, resource optimization, and operational efficiency.
  • Prepare operational reports for management and participate in strategic planning.

Key Skills Required:

  • Strong clinical knowledge and hospital operations management experience
  • Excellent communication, leadership & team-handling skills
  • Problem-solving and decision-making ability
  • Knowledge of NABH, biomedical processes, and patient safety standards
  • Ability to work under pressure and manage multi-department operations

Qualification & Experience:

  • MBBS, MHA healthcare qualification
  • 8–15 years of hospital experience; minimum 4–5 years in a leadership/operations role

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Work Location: In person


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