Customer Support Representative

7 days ago

Makarba Ahmedabad Gujarat, India WEEEBUILD Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job Description: Candidate Preferred (MALE)

We are looking for a Customer Support Executive to join our team and handle customer interactions across our eCommerce platforms. The ideal candidate will be responsible for resolving customer queries, managing email communication, and ensuring a smooth and positive shopping experience for all customers.

Key Responsibilities:

  • Handle customer queries and complaints through calls, chat, and emails.
  • Provide accurate information regarding orders, products, shipping, and returns.
  • Coordinate with internal teams to resolve customer issues promptly.
  • Manage daily communication on eCommerce platforms (Amazon, Flipkart, etc.).
  • Maintain detailed records of customer interactions and transactions.
  • Ensure customer satisfaction by delivering professional and courteous support.
  • Assist in processing online orders and tracking deliveries when required.

Requirements:

  • Proven experience in customer support or a similar role (eCommerce experience preferred).
  • Good written and verbal communication skills in English and Hindi.
  • Basic computer knowledge and email handling skills.
  • Familiarity with eCommerce platforms like Amazon, Flipkart, Meesho, etc. is an added advantage.
  • Problem-solving attitude and attention to detail.

Employment Type: Full-time

Salary: As per Interview to 20000/month)

Experience: 0–2 years (Freshers can apply)

Job Type: Full-time

Pay: ₹14, ₹20,000.00 per month

Benefits:

  • Food provided

Work Location: In person

  • Customer Support Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Devotion Corporate Services Full time

    **About Us**: Devotion Corporate Services is committed to delivering exceptional service and solutions to the clients who wants company formation or PRO related services. We are looking for a dedicated and customer-focused professional to join our team as a Customer Support Representative. **Key Responsibilities**: - Serve as the first point of contact for...

  • Customer Support Representative

    1 week ago

    Makarba, Ahmedabad, Gujarat, India Weeebuild Full time

    **Key Responsibilities**: - Provide accurate information regarding orders, products, shipping, and returns. - Coordinate with internal teams to resolve customer issues promptly. - Manage daily communication on eCommerce platforms (Amazon, Flipkart, etc.). - Maintain detailed records of customer interactions and transactions. - Ensure customer satisfaction...

  • Customer Support Representative

    6 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge Technolabs is a customer-focused ecommerce company dedicated to delivering exceptional service. We are currently seeking a friendly and efficient Customer Support Representative to join our team and assist our valued customers. **R**esponsibilities**: - Address customer inquiries, concerns, and product-related questions effectively. -...

  • Customer Support Representative

    14 hours ago

    Ramol, Ahmedabad, Gujarat, India Athflex private limited Full time

    Job description **Company Description** Athflex is an Indian startup athletic clothing and accessories brand based in Ahmedabad. The brand is dedicated to inspiring people in the fitness world and promoting creation and innovation. Athflex provides innovative and powerful clothing for athletes and fitness enthusiasts and aims to create a strong social...

  • Customer Support Representative

    2 weeks ago

    Ahmedabad, India Jaynik Eduserve Private Limited Full time

    We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support representative,...

  • Customer Support Representative

    1 week ago

    Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...

  • Customer Support Representative

    13 hours ago

    Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...

  • Customer Support Representative

    13 hours ago

    Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...

  • Customer Support Representative

    4 weeks ago

    Vadodara, Gujarat, India, Gujarat Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...

  • Customer Service Representative(Only Female)

    4 days ago

    Makarba, Ahmedabad, Gujarat, India Intelliworkz Business Solution Pvt. Ltd. Full time

    We are seeking a friendly, detail-oriented, and problem-solving **Customer Service Representative** to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service by answering questions, resolving issues, and ensuring customer satisfaction. **Key Responsibilities**: - Provide accurate information...