Program Manager

1 day ago


Delhi, Delhi, India Resource Algorithm Full time ₹ 4,50,000 - ₹ 15,00,000 per year

We are looking for a strong Program Manager to build and scale our benefits ecosystem across lounges, hotels, salons, gyms, diagnostics, wellness, entertainment, and more. The role involves end-to-end partner acquisition, commercial negotiation, benefit program creation for banks, and driving seamless onboarding, go-live, and performance tracking on our platform.

Key Responsibilities

  • Identify and onboard pan-India partners (hospitality, wellness, fitness, entertainment, diagnostics, co-working, lifestyle).
  • Own the partnership lifecycle: lead generation → pitch → negotiation → contracting → onboarding → go-live.
  • Design benefit programs and value propositions for banks across different card segments.
  • Coordinate with product, tech, and operations teams for smooth enablement.
  • Manage merchant training, SOPs, reporting, settlements, and performance metrics.
  • Track usage, redemptions, partner performance, and P&L impact; present insights to leadership/bank teams.
  • Build and maintain strong relationships with merchants, aggregators, and financial institutions.

Skills & Experience

  • 5+ years in
    Partnerships, Alliances, Merchant Acquisition, Loyalty/Rewards, Category Management, or Program Management
    .
  • Strong negotiation, contracting, and commercial structuring skills.
  • Ability to build high-value, scalable benefit programs.
  • Experience working with multi-outlet chains or pan-India merchant networks.
  • Excellent stakeholder management and analytical reporting capabilities.

Preferred Industry Background

  • Hospitality chains (hotels, lounges)
  • Wellness & salon chains
  • Fitness brands (Cult, gyms)
  • Diagnostics / healthcare labs
  • Lifestyle & retail
  • Co-working chains
  • Loyalty, fintech, rewards, offers, aggregator platforms
  • (e.g., Gyftr, EazyDiner, Times Prime, Nearbuy, Cred, fintech partnerships teams)

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