
Customer Care
2 days ago
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats with a focus on resolving issues efficiently.
- Provide excellent customer service by listening actively, empathizing with customers' concerns, and offering solutions promptly.
- Work effectively in a fast-paced environment while maintaining accuracy and attention to detail.
Desired Candidate Profile
- 0-3 years of experience in BPO or call center operations (preferably international voice process).
- Excellent English language proficiency for effective communication with customers worldwide.
- Ability to work flexible shifts including rotational shifts as per business requirements.
- Strong problem-solving skills for resolving complex customer queries quickly.
Contact - Zoya
Email-
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