Customer Service Advisor
2 days ago
VOC Automotive India Pvt. Ltd. is looking for passionate and customer Service Advisors to join our team. As a Service Advisor, you will be responsible for assisting customers with their vehicle service needs, providing accurate service recommendations, and ensuring excellent customer experience.
Key Requirements:
● Experience as a Service Advisor or in a similar customer-facing role within the automotive industry.
● Maintain accurate service cost estimates service records, ensure timely service completion and manage service workflow.
● In-depth knowledge of vehicle maintenance and repair processes.
● Inform servicing date, promote additional services and products to customers.
● Customer-centric mindset with the ability to build and maintain strong relationships.
● Ability to multitask and manage time effectively in a fast-paced environment.
● Excellent problem-solving abilities and interpersonal skills
● Technical certifications or automotive knowledge is a plus.
Qualifications:
● Bachelor's degree, Diploma or equivalent; automotive certifications are preferred.
● 1-3 years of experience in an automotive service advisor role (freshers may also apply with relevant training).
● Ability to work flexible hours based on customer demand.
Job Type: Full-time
Pay: ₹10, ₹22,500.00 per month
Benefits:
- Cell phone reimbursement
Location:
- Kattaikonam, Thiruvananthapuram, Kerala (Required)
Work Location: In person
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