Customer Support Executive

2 weeks ago

Jayanagar Bengaluru Karnataka, India Rishabh Raja & Co. Charted Accountants Full time ₹ 1,80,000 - ₹ 3,15,000 per year

Job Title: Telecaller - Customer Support Executive

Experience: 3 to 5 Years

Location: Jayanagar, Bengaluru

Work Mode: Work from Office

Job Summary:

We are seeking an experienced Telecaller with strong communication and persuasion skills

to handle client coordination and daily follow-ups. The role involves maintaining regular

contact with clients, collecting required information, and ensuring smooth day-to-day

communication and updates.

Key Responsibilities:

 Make regular calls to clients for collecting data, updates, and follow-ups on assigned

activities.

 Maintain a daily record of client communication and ensure timely sharing of

information with internal teams.

 Coordinate between clients and respective team members for any queries or

requirements.

 Ensure accurate data entry and tracking of client responses and updates.

 Maintain professionalism and build positive client relationships through clear and

courteous communication.

 Assist the HR/Admin/Accounts team in gathering information or updates related to

client deliverables when needed.

 Meet daily/weekly call and update targets as assigned.

Required Skills & Qualifications:

 Graduated in any discipline.

 3 to 5 years of experience in telecalling, client coordination, or customer handling

roles.

 Excellent verbal and written communication skills.

 Strong convincing ability and a professional telephone manner.

 Good knowledge of Excel or basic data tracking tools.

 Proactive, organized, and comfortable managing daily client communication.

 Must be willing to work from the office.

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Work Location: In person

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