International Voice

2 days ago

Mumbai, Maharashtra, India Grace Services Full time ₹ 3,12,000 - ₹ 4,08,000 per year

Grace Staffing Services Hiring for Green Dot – Fintech Voice Process (Customer Service Representative)

Location: Mumbai, IN

Shift: US Rotational Night Shifts

Job Type: Full-Time (Work from Home after Training)

About the Role

Grace Staffing Services is hiring Customer Service Executives for Green Dot, a leading Fintech Platform, to handle voice-based customer support for US clients. This role offers excellent exposure to the international fintech domain and an opportunity to grow within a fast-paced, professional environment.

Work Model

  • Initial 6 weeks of training will be conducted from office.
  • After successful completion of training, the role will transition to Work from Home.
  • Transportation will be provided during the training period as per the below boundary limits:

Churchgate to Mira Road | CST to Mulund | Bandra to Borivali | Vashi to GTB Nagar

Qualifications

  • Minimum qualification: HSC with 6 months of BPO experience in a voice-based customer service role (mandatory).
  • Graduates (freshers) are also eligible to apply. ( All Semester Marksheet req)
  • Excellent English communication skills (verbal and written).
  • Ability to work effectively in a target-driven environment.

Requirements

  • Willingness to work US rotational night shifts.
  • Must be comfortable with 6 weeks of office-based training.
  • Immediate joiners only (no active notice period).
  • Must have all relevant documents: Offer letters, Bank Statement ,Experience letters, and Salary slips from previous employers.
  • Strong problem-solving skills and a customer-first attitude.

Benefits

  • Competitive salary package with performance-based incentives.
  • Pick or drop facility during training (within specified boundary).
  • Comprehensive training to enhance communication and process knowledge.
  • Excellent career growth opportunities within a global fintech environment.

To Apply:

Email your updated resume to

Contact: Suraj – | Adnan –

Job Types: Full-time, Permanent, Fresher

Pay: ₹26, ₹34,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Required)
  • Customer service: 1 year (Required)

Location:

  • Mumbai, Maharashtra (Required)

Work Location: In person

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