International Voice

11 hours ago

Mumbai, Maharashtra, India Grace Services Full time ₹ 4,20,000 - ₹ 6,00,000 per year

Grace Staffing Services Hiring for Green Dot – Fintech Voice Process (Customer Service Representative)

Location: Mumbai, IN

Shift: US Rotational Night Shifts

Job Type: Full-Time (Work from Home )

About the Role

Grace Staffing Services is hiring Customer Service Executives for Green Dot, a leading Fintech Platform, to handle voice-based customer support for US clients. This role offers excellent exposure to the international fintech domain and an opportunity to grow within a fast-paced, professional environment.

Hiring Boundaries :

Candidates from Overall Mumbai can be considered No relocation cases from other City/State.

Qualifications

  • Minimum qualification: HSC with 6 months of International BPO experience in a voice-based customer service role (mandatory).
  • Graduates (freshers) are also eligible to apply. ( All Semester Marksheet req)
  • Excellent English communication skills (verbal and written).
  • Ability to work effectively in a target-driven environment.

Requirements

  • Willingness to work in US rotational night shifts is mandatory.
  • Candidates must be comfortable with 6 weeks of office-based training.
  • Only immediate joiners are eligible (no active notice period).
  • Must possess all required documents: Offer Letters, Experience Letters, Salary Slips, and Bank Statements from previous employers.
  • Strong Background Verification (BGV) and valid UAN history are mandatory. Candidates with non-PF experience will not be considered.
  • Mandatory drug test will be conducted as part of the hiring process.
  • Must have strong problem-solving skills and a customer-first approach.

Benefits

  • Competitive salary package with performance-based incentives.
  • Pick or drop facility during training (within specified boundary).
  • Comprehensive training to enhance communication and process knowledge.
  • Excellent career growth opportunities within a global fintech environment.

How To Apply:

Email your updated resume to

Contact: Suraj – | Adnan –

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Required)
  • Customer service: 1 year (Required)

Location:

  • Mumbai, Maharashtra (Required)

Work Location: In person

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