Analyst/Operator: Global Security Operations Centre

1 week ago

Hyderabad, Telangana, India MitKat Full time

  • 24/7 Monitoring: Continuously monitor worldwide events in real-time through social media, open-source information, and proprietary services to evaluate and disseminate information on any threats to the company s assets, office locations and travellers.Basic Risk Assessment: Support senior analysts in risk evaluation, offering insights and early warnings on emerging incidents.

  • Incident Response and Crisis Communication: Serve as the main point of contact for the intake and escalation of safety and security incidents as reported by company personnel. Must have strong crisis management skills to quickly action any calls received on 24/7 hotline. Assist in initial incident responses and ensure proper escalation as needed. Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (regional security management, employees, travellers, leadership, etc). Must be comfortable sending out communications via a mass notification system to a large number of staff in the event of a crisis.

  • Travel Risk Management: Provide assistance in managing communications with clients and travellers regarding travel security and risk prevention.
  • Research & Reporting: Assist with the preparation of risk reports and assessments, ensuring timely delivery to clients.

Qualifications and Skills (Required)

Experience: 1 3 years of experience in GSOC operations, threat intelligence, risk analysis, intelligence analysis, or related fields.

  • Education: masters degree or bachelors degree with equivalent experience in political science, international relations, security studies, intelligence studies, economics, crisis management or related fields.

  • Language Proficiency: Fluent in English; knowledge of other languages is desired

  • Technological Proficiency: Proficient in Microsoft Office tools (Excel, PowerPoint)
  • Knowledge of PowerBI, Tableau, or Decision Trees is an advantage
  • OSINT knowledge is desirable
  • Flexibility: Ability to work under different work-shifts
  • Travel Security: Ability to create travel briefs and support in crisis during travel
  • Emergency Support: Ability to support company and employees in any high crisis emergency situations 24/7
  • Dynamic Work Environment: Ability to work effectively in a fast-paced, evolving environment
  • Multi-tasking: Ability to manage multiple tasks and deadlines under pressure
  • Team Player: Effective team player, ready to support colleagues in flexible working arrangements
  • Quick Learner: Strong ability to learn quickly, with an enthusiasm for growth in the field
  • Certifications: Relevant certifications (eg, Certified Intelligence Analyst) are advantageous

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