Customer Care Executive
2 weeks ago
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Provide accurate information about products/services to customers through effective communication.
Desired Candidate Profile
- Excellent communication skills in Assamese and Bengali languages.
- 1-2 years of experience in BPO industry with focus on voice process (customer care).
- Strong problem-solving skills with ability to work under pressure.
- Ability to maintain confidentiality and handle sensitive information discreetly.
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