Rooms Division Manager
2 weeks ago
We are looking for a skilled professional with 4 to 8 years of experience to lead our Rooms Division team. The ideal candidate will have a strong background in hospitality and excellent leadership skills.
Roles and Responsibility
- Manage and oversee the daily operations of the rooms division, ensuring high-quality service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead and motivate a team of hospitality professionals to achieve exceptional results.
- Coordinate with other departments to ensure seamless service delivery.
- Analyze customer feedback and implement changes to improve overall guest experience.
- Maintain high standards of quality, safety, and hygiene in all rooms.
Job Requirements
- Proven experience in hospitality management, preferably in a similar role.
- Strong knowledge of hotel operations, including front office, housekeeping, and maintenance.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and commitment to delivering high-quality service.
- Familiarity with hotel management systems and software is an advantage.
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