Guest Relations Executive

2 weeks ago


Pune, Maharashtra, India ADYPG Hospitality Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Guest Relations Executive- Donmai Restaurant

Location - Worli, Mumbai

Company Description

Azure Hospitality Services Pvt. Ltd. (renamed as ADYPG Hospitality now) is a part of the Ajeenkya D Y Patil Group and manages hospitality business entities, including Donmai Restaurant in Mumbai, as well as Communion Cafes in Navi Mumbai and Pune city. Our company is dedicated to providing outstanding culinary experiences and exceptional service across these locations.

Role Description

This is a full-time on-site role for a Guest Relations Executive located in Worli, Mumbai. The Guest Relations Executive will be responsible for managing and enhancing guest experiences, handling communication and reception duties, providing top-notch customer service, and supporting sales initiatives. The candidate will be expected to create a welcoming environment and ensure guest satisfaction from arrival to departure.

Qualifications

  • Guest Relations and Customer Service skills
  • Excellent Communication skills
  • Experience with Sales and Receptionist Duties
  • Strong interpersonal skills and a professional demeanor
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Previous experience in hospitality or a related field is advantageous
  • Proficiency in English; additional languages are a plus

Pre-requisites for the role

Experience in F&B service industry of 1 to 2 years would be an added advantage.

H.S.C or equivalent level of education with a diploma or certified course in hospitality/hotel management.

Good verbal and written command in English language is a must.

We require urgent filling up for this position.



  • Pune, Maharashtra, India Casagrand Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesProvide exceptional guest service by handling guest queries, concerns, and feedback in a professional manner.Ensure seamless check-in/check-out processes for guests, including processing reservations and managing room assignments.Maintain accurate records of guest interactions, transactions, and communication through our PMS...


  • Pune, Maharashtra, India Westin Hotels & Resorts Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Pune Koregaon Park, 36/3-B Koregaon Park Annexe, Pune, Maharashtra, India, 411001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and...


  • Pune, Maharashtra, India Novotel Hotels Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Job DescriptionThe Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing all aspects of guest services and relations. This role involves handling guest inquiries, resolving complaints, coordinating special requests, and maintaining high standards of hospitality to enhance customer satisfaction and loyalty. The Guest...

  • Sr. Executive

    4 days ago


    Pune, Maharashtra, India, Maharashtra FLAME University Full time

    Sr. Executive - Guest Relations Location: FLAME University, Lavale CampusRole SummaryRepresent FLAME University’s hospitality desk by welcoming and assisting guests, coordinating with internal departments, and ensuring a seamless and professional guest experience on campus.Key Responsibilities1. Guest ManagementGreet and welcome visitors, parents,...


  • Pune, Maharashtra, India Casagrand Full time

    Casagrand BuildersLocation: Pisoli (South Pune)Week off: TuesdayKey Responsibility Areas (KRAs):1. Customer Reception & EngagementGreet and welcome walk-in customers and guests at the site office or experience center.Ensure a pleasant and professional first impression of Casagrand.Offer refreshments and ensure guest comfort during their visit.2. Lead...


  • Pune, Maharashtra, India ALIV - Regenerative Wellness Full time

    Job Description: Guest Relations Executive — ALIV Regenerative WellnessLocation:Pune (Bund Garden) / Mumbai (Khar) Type:Full-time Mode:On-siteReports to:Clinic Operations LeadAbout ALIVALIV is a regenerative wellness clinic offeringtargeted IV therapies, PRP/PRFM, andAutologous Cell Therapy, focused on prevention and healthy aging.Role SummaryBe the...


  • Pune, Maharashtra, India Zolo Full time ₹ 25,00,000 - ₹ 1,50,00,000 per year

    Job Description – Guest Relation OfficerCompany Name:ZoloStaysBusiness Unit:Co-LivingDesignation:Guest Relation OfficerLocation:PuneCTC Offered: 2.5 LPA Fixed + 1 LPA Variable ( Performance Based - Monthly )Benefits:Accommodation + InsuranceAbout ZoloZolo is India's largest co-living and managed accommodation platform, operating across multiple business...


  • Pune, Maharashtra, India Logicon Facility Management Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Welcoming corporate guest, grievance handling of customers, ensure smooth operations.


  • Pune, Maharashtra, India Capita Full time

    Responsible for the delivery of FM services within capita managed buildings. To manage front of house services, to include, but not limited to; reception, conference room bookings, conference suite and event support ensuring all customers are greeted in a professional, friendly and courteous manner.Job title:Analyst - Guest RelationsJob...


  • Pune, Maharashtra, India Supreme Universal Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Key ResponsibilitiesCampaign Execution & Coordination  Manage end-to-end rollout of marketing campaigns — from briefing, agency pitch coordination, OOH site selection with Sales, CP meets, walkthrough video/renders, to final closures.  Coordinate day-to-day with creative, media, and event agencies. Draft briefs, review first-cut KVs, and proactively...