Lead Technical Program Manager

2 weeks ago

Bengaluru, Karnataka, India JPMorganChase Full time US$ 1,04,000 - US$ 1,30,878 per year

JOB DESCRIPTION

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager on the Tech for Social Good team, you will support our mission of driving impact in the communities through the skills of JPMorganChase's tech workforce. We leverage skilled volunteerism of our tech employees to build tech capacity for socially focused organizations and increase access to tech experiences for community members (e.g., youth, adults and senior citizens). We do this through ideation and hackathon-style events, pro-bono tech solution delivery, consultation services, and educational offerings. TFSG partners with various stakeholders across the firm, including HR, Corporate Responsibility, Communications/Marketing, and Legal to serve communities and technology staff across our 23 global technology center locations.

Job Responsibilities:

  • Define global strategy in direct partnership with global co-lead to oversee the execution and delivery of ideation & education programs in the TFSG portfolio (including in-person and virtual events) in Tech Center locations.
  • Lead a team of TFSG program managers across global tech center locations
  • Track, manage, and analyze data across current and past programs; prepare and report on results and program outcomes to internal and external stakeholders; produce and deliver presentations or business cases for the TFSG team and the program's key stakeholders; leverage analysis to plan for program enhancements or expansion.
  • Support the team in showcasing impact through storytelling, data, and partnership with communications/marketing stakeholders.
  • Facilitate communications with a diverse range of internal and external stakeholders for the planning and execution of programs.
  • Manage and build relationships with internal and external stakeholders across programs.
  • Track progress and deliverables against the plan and act as a communications channel for ongoing project status updates and issues.
  • Coordinate program work stream meetings and track weekly updates and scorecards.
  • Travel across India & APAC to support in-person execution of programs.
  • Comply with JPMorgan Chase's Employment and Engagement of Minors Firmwide Standard, including an annual criminal screening.

Required Qualifications, Capabilities, and Skills:

  • Demonstrate ability to effectively collaborate as a global co-lead to drive strategy, inspire, lead and motivate team members, fostering a positive and productive work environment.
  • Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
  • Exhibit strong relationship management skills with internal and external stakeholders.
  • Maintain strong attention to detail, follow-through, and results orientation.
  • Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
  • Possess experience with Project Management or Program Management in previous roles, specifically within a global team and at scale.
  • Show excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
  • Manage time effectively, prioritize, and escalate appropriately.
  • Work autonomously, as well as collaborate strongly within a team.
  • Demonstrate strong analytical and problem-solving abilities.

Preferred qualifications, capabilities, and skills:

  • Experience working with socially focused organizations (nonprofits, social enterprises etc.) or prior volunteering experience

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