Lead Technical Program Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Risk and Identity Solutions (RaIS) is a key component of the Value-Added Services (VAS) PD within Visa. VAS-RaIS has a suite of high visibility, high-volume, revenue earning applications that provide solutions related to Risk Management, Identity and Authentication. Our capabilities are used extensively by key players in the payment eco-space across the globe.

The RaIS Program Management team ensures high quality deliverables, consistent project / program / business management processes, governance, and coordination. Additionally, the team drives agility / performance efficiencies by managing processes including portfolio, budget, workforce, and communications management.

RaIS employs agile delivery leveraging SAFe. This role is a senior program management role that would act as the Release Train Engineer (RTE), provide coaching to other team members on SAFe framework, SDLC, compliance activities, and process improvements.

Essential Functions:

• Provide program management functions for a portfolio of complex and high-profile programs.
• Lead complex programs as Release Train Engineer (RTE)
• Responsible for coaching and mentoring of scrum teams on Agile/Scrum/Lean principles and practices.
• Drive the adoption of key engineering practices like Continuous Integration, Test Driven Development, etc. to improve quality and reliability of team's deliverables.
• Enforce consistency and standardize processes across the team and the broader project management organization.
• Responsible for management of programs, conduct health checks, and use strong technical and business acumen to manage risk and address escalated impediments.
• Provide resource plans, budget tracking and forecasting.  Manage team to achieve target scope, schedule and cost.
• Coaching for a high degree of performance and creating a culture of achievement.
• Drive coordination and results with business and technology sponsors in developing product roadmaps which align to business objectives and sequenced by priority and resource availability.
• Work with business and technology subject matter experts to define scope, create estimates, develop budgets and project plans, and produce documentation needed for funding approvals.
• Identify and manage dependencies and impacts among programs / projects across the portfolio. Raise issues and risks and drive resolution or mitigation.
• Ensure that all programs and projects are in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is collected and reported regularly on project portfolio progress and financial status.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 15+ years of relevant work experience with a Bachelor's Degree or with an Advanced degree 
• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Bachelors or Masters degree with a STEM focus (Science, Technology, Engineering or Math) or equivalent. MBA is a plus.
• Expertise in program / portfolio management with financial and budget management experience in a product delivery environment.
• Exceptional knowledge of SAFe/Lean principles and practices
• Excellent ability to understand architectural and technical aspects of product development and expertise in SDLC practices.
• Exceptional collaboration, negotiation, and partnership skills in a global environment with cross-functional teams.
• Excellent oral, written, and presentation skills for effective communication with multiple organizational levels including C-level executives.
• Strong leadership, enthusiasm, and accountability with high attention to detail and quality for all work products.
• Entrepreneurial and flexible, strategic thinker who can balance strategy with
• detailed, flawless execution.
• Expert in the use of program and business management tools.
• Project Management Professional (PMP) certification is strongly preferred.
• PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), Scaled Agile Framework Program Consultant (SAFe SPC), and/or Lean Six Sigma certifications are also preferred. Certifications must be current and in good standing.
• Financial services and payments network experience is a plus. Knowledge of Visa's financial practices and technology processes is a plus but not required.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.