
International inbound voice process
4 days ago
We are hiring Process Associates for our UK Inbound Customer Support process. As a Process Associate, you will handle incoming calls from UK-based customers, assist with their queries, and provide accurate information and resolutions. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to work in rotational UK shifts.
Key Responsibilities:
- Handle inbound calls from UK customers in a professional manner
- Understand customer issues and provide accurate resolutions
- Maintain customer records and update CRM systems
- Adhere to company scripts, quality standards, and compliance policies
- Collaborate with the team to achieve daily/weekly performance goals
Requirements:
- Excellent communication skills in English (verbal & written)
- Experience: 0–5 years (Freshers are encouraged to apply)
- Comfortable working in rotational UK shifts
- Basic computer literacy and good typing speed
- Positive attitude, willingness to learn, and a team player
Job Title: Process Associate – UK Inbound Process
Walk-In Interview:
Date: Saturday, 27th September 2025
Time: 11:00 AM to 5:00 PM IST
Venue: RK Software Solutions,
Mallareddy Heights, Srinivasa Nagar W Colony,
Madhura Nagar, Hyderabad, Telangana 500038
WhatsApp for GPS location )
Job Types: Full-time, Permanent
Pay: ₹15, ₹40,000.00 per month
Work Location: In person
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