International Voice-Sales Process

2 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job description

About IntouchCX: IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14 countries. IntouchCX serves a variety of industries, including retail, healthcare, technology, and e-commerce, offering omnichannel support through voice, email, chat, and social media.

We are seeking a highly motivated and results-driven International Voice Sales Executive to join our dynamic sales team. The ideal candidate will have prior experience in international voice-based sales processes, excellent communication skills, and the ability to build and maintain strong customer relationships across global markets. This role involves handling outbound/inbound calls, identifying customer needs, presenting solutions, and driving revenue growth.

Key Responsibilities

  • Make outbound/inbound calls to international clients to generate sales and achieve targets.
  • Promote company products/services by clearly articulating value propositions and benefits.
  • Build and maintain strong relationships with prospects and customers to ensure repeat business.
  • Identify new business opportunities through research, cold calling, and lead qualification.
  • Handle customer queries, objections, and negotiations effectively to close deals.
  • Maintain accurate records of calls, leads, and sales activities in CRM tools.
  • Meet and exceed monthly/quarterly sales targets and KPIs.
  • Stay updated on industry trends, competitor activities, and international market requirements.
  • Collaborate with internal teams (marketing, operations, and support) to ensure customer satisfaction.

Requirements

  • Proven international voice sales experience (minimum 6 months preferred).
  • Excellent spoken and written communication skills in English.
  • Strong persuasion, negotiation, and presentation skills.
  • Ability to handle high-volume outbound calling with a focus on conversions.
  • Experience working with CRM systems and sales tools.
  • Target-oriented, self-motivated, and resilient under pressure.
  • Flexibility to work in shifts depending on international time zones.
  • Preferred Qualifications

Experience in B2B/B2C international sales (IT, SaaS, telecom, or service industries preferred).Familiarity with cross-cultural communication and global sales practices.Strong analytical and problem-solving skills.

Salary Range: 2.5 LPA to 4 LPA

Benefits

  • Competitive salary with attractive performance-based incentives.
  • Opportunity to work with international clients and expand global market exposure.
  • Professional growth and skill development through training programs.
  • Supportive team environment and career advancement opportunities.

Contact: Simu

Walk-in Address: B16, Mindspace (Behind Inorbit Mall)

Google Maps Link: Planful, B16, Raheja Mindspace IT

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