Customer Service Executive(WFH)

2 days ago


Bellary, Karnataka, India NoBroker Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Decision-making

Qualification / Education and other Requirements:

  • Education- Any 10th, 12th and Diploma, Graduates, Post Graduates. (with 0-3 years of exp.)

  • Excellent verbal and written communication.

  • Good Interpersonal skills, numerical and analytical ability.
  • Decision making skills.
  • Language required: English, Hindi, Kannada OR English, Hindi, TeTelugulegu OR

English, Kannada, Tamil.

  • Proficient in MS-Office (Excel, Word).
  • Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
  • Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam, good speed Internet connection and power backup is a must**

Role and Responsibility Customer Service Expert L-1

  • Act as relationship manager for the Paid customers of NoBroker.
  • Build sustainable relationships and trust with customer accounts through

open and interactive communication.

  • Identify and assess customers needs.
  • Service customer in finding the right tenant / house as per the requirement of customer.
  • Dial outbound and attend inbound calls of customer and leads.
  • Use internal tools and methods to provide best possible service to the customer.
  • Negotiate with leads on behalf of customer.
  • Keep customer up-to date on the progress of his account.

  • Follow communication procedures, guidelines and policies.

  • Go extra mile to provide excellent customer service.

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