Salesforce Service Cloud Developer
2 days ago
About the Role :
We are seeking a highly skilled Salesforce Developer with deep expertise in Service Cloud, Omni-Channel Routing, and Case Management. The ideal candidate will have strong hands-on development experience in Apex, LWC, and SOQL, with a passion for building scalable and intelligent automation workflows that enhance customer service and compliance efficiency. This role offers the opportunity to work on next-generation Salesforce solutions integrating AI, real-time data, and automation frameworks within a dynamic and innovation-driven environment.
Key Responsibilities :
- Design, develop, and deploy scalable solutions on Salesforce Service Cloud, leveraging Apex, Lightning Web Components (LWC), and SOQL.
- Implement and optimize Omni-Channel Routing, Case Management, and workflow automation to streamline customer service processes.
- Integrate Salesforce with Data Cloud, Snowflake, and other real-time data platforms to enable intelligent decision-making and automation.
- Leverage or learn Agentforce, Einstein AI, and AI-driven automation tools to enhance service performance and customer engagement.
- Develop and maintain secure API integrations with external systems and data sources.
- Collaborate with business analysts and architects to define technical solutions that meet business needs and compliance standards.
- Architect reusable, modular components and automation frameworks for future scalability.
- Ensure best practices in code quality, data security, and governance across Salesforce environments.
Required Skills & Experience :
- 5 years of hands-on Salesforce development experience with Apex, LWC, and SOQL.
- Deep expertise in Service Cloud, Omni-Channel Routing, and Case Management.
- Experience working with Salesforce Data Cloud, Snowflake, or other real-time data platforms.
- Strong understanding of AI automation tools, Agentforce, and Einstein AI (or strong willingness to learn).
- Proven experience with API integrations, external data sources, and secure data processing.
- Ability to architect scalable, reusable automation workflows supporting customer service and compliance operations.
Preferred / Bonus Skills :
- Experience in BFSI (Banking, Financial Services, Insurance) domain.
- Background in fraud detection, compliance, or risk management solutions.
- Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, or Data Cloud Consultant.
Education : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.
-
Senior Success Guide, Service Cloud
1 week ago
Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
-
Salesforce Service Cloud Developer
2 weeks ago
Hyderabad, Telangana, India LEONZ TECHNOLOGIEES PVT LTD Full time ₹ 6,00,000 - ₹ 18,00,000 per yearWe are seeking an experienced Salesforce Service Cloud Developer to design, develop, and implement customized Salesforce solutions focused on Sales Cloud & Service Cloud modules. The ideal candidate should have hands-on technical expertise, excellent problem-solving skills, and a strong understanding of Salesforce platform capabilities.Key...
-
Senior Salesforce Service Cloud Developer
5 days ago
Hyderabad, Telangana, India Info Services Full time ₹ 20,00,000 - ₹ 25,00,000 per yearTitle:Sr. Salesforce Service Cloud DeveloperLocation:HyderabadExperience Required:7+ Years (Certified candidates preferred)Domain:Sales Cloud & Service CloudKey Requirements:7+ years of total IT experience, with significant time spent in Salesforce developmentHands-on expertise in Sales Cloud and Service CloudSalesforce Certifications are highly preferred...
-
Senior Salesforce Business Analyst
3 weeks ago
Hyderabad, Telangana, India, Telangana Cloud Epitome Full timeRole SummaryAs a Business Analyst on our Service Cloud Support Team, you'll be the first point of contactfor all Service Cloud support requests. You'll play a critical role in ensuring our support queue iswell-managed and that our team is focused on solving the most impactful problems. Your mainresponsibilities will include reviewing and triaging all...
-
Salesforce Architect- Service Cloud
2 weeks ago
Hyderabad, Telangana, India Prudential Manpower Group- a division of Prudential Travels Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearHi All,We are urgently hiring for our clientPosition: Salesforce Technical Architect – Service CloudExperience: 12–15 YearsLocation: Hyderabad, IndiaEmployment Type: Full-timeRole SummaryWe are seeking an accomplished Salesforce Technical Architect – Service Cloud to joinour team in Hyderabad. This role requires extensive experience in designing...
-
Salesforce Service Cloud Developer
5 days ago
Hyderabad, Telangana, India APPIT Software Inc Full time ₹ 8,00,000 - ₹ 12,00,000 per year5+ years of hands-on Salesforce development experience (Apex, LWC, SOQL).Deep expertise in Service Cloud, Omni-Channel Routing, & Case Management.Experience working with Data Cloud, Snowflake, or similar real-time data platforms.Strong understanding of AI automation, Agentforce, and Einstein AI (or willingness to learn).Proficiency in API integrations,...
-
Marketing Cloud Architect Analyst
5 days ago
Hyderabad, Telangana, India Salesforce Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
-
Salesforce Developer
3 days ago
Hyderabad, Telangana, India SKaaS- Skills as a Service Full time ₹ 20,00,000 - ₹ 25,00,000 per yearLocation : Hyderabad or IndoreProject Duration : 6 monthsYears of experience : 5 yearsCandidate must have real estate experienceHere is the JD:Key Responsibilities:Design, develop, and implement custom Salesforce solutions to meet business requirements, with a focus on real estate-related processes such as property management, CRM for brokers, and lead...
-
Senior Salesforce Developer
2 weeks ago
Hyderabad, Telangana, India Cloud Peritus Full timeSenior Salesforce Developer with Integration Experience.Job Type: Full TimeLocation: Hyderabad, Telangana. At least 4 days a week to work from our office.Work timings: 2 pm - 11 pm Indian Standard Time.Exp - 5- 8YrsOverview:We are looking for an experiencedSenior Salesforce Developer with Integration Expto join our team. The ideal candidate will have a...
-
Salesforce Lead Developer
2 weeks ago
Hyderabad, Telangana, India ZEN CLOUD SYSTEMS PRIVATE LIMITED Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany DescriptionZEN CLOUD SYSTEMS PRIVATE LIMITED offers end-to-end IT solutions, including software development, cloud integration, and enterprise platforms like SAP, Oracle, and Salesforce. With deep industry expertise and a client-focused approach, we help businesses become more efficient, agile, and digitally resilient. Whether you're launching a...