Network Support Apprenticeship

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 helps organizations seamlessly scale cloud, data centre, and software-defined networking deployments to successfully deliver applications to anyone, anywhere, at any time. F5's products allow our customers to build a dynamic infrastructure that aligns their IT capabilities with their evolving business needs. F5 creates a unified and flexible architecture that enables our customers to simplify management, reduce costs, and deliver faster and better service to their customers and employees.

Our Opportunity:We're excited to launch our Managed Services Apprenticeship Program in India, designed to blend real-world technical exposure with structured training. This initiative is part of our commitment to nurturing local talent and strengthening F5's Managed Services footprint across the region. As an Apprentice, you'll work alongside seasoned engineers supporting mission-critical infrastructure for some of the world's top companies.The Role:

The apprentice will be embedded within F5's Managed Services team and will gain foundational experience in networking, security, and F5 solutions including WAF, Bot Defense, and Distributed Cloud (XC). This hands-on role is tailored for early-career professionals and fresh graduates. Apprentices will be mentored by experts, work in lab environments, and gradually contribute to real customer engagements.

What You'll Do:

• Learn about F5's Managed Services model and customer support workflows
• Shadow engineers on real deployment, go-live, and tuning activities
• Assist in basic configuration, testing, and documentation of F5 solutions
• Participate in lab simulations of customer scenarios
• Monitor and review system behavior and alerts under guidance
• Document procedures and contribute to internal playbooks

You Will Develop Skills In:

• Web protocols (TCP/IP, HTTP/S), DNS, load balancing, and OSI model fundamentals
• WAF, API and Bot defense concepts and attack mitigation techniques
• Linux/Unix CLI, basic scripting, and use of diagnostic tools like Wireshark
• Understanding of cloud platforms (AWS/GCP/Azure) and virtual environments
• Communication, reporting, and customer collaboration practices

Ideal Profile:

• Interest in cybersecurity, cloud networking, or application delivery
• Willingness to learn and apply feedback
• Good written and verbal communication
• Comfortable with command-line interfaces (Linux or similar)
• Strong attention to detail and ability to document clearly

Program Benefits:

• Mentorship by senior engineers in Managed Services
• Access to F5 training resources and internal tools
• Exposure to global customer environments and support practices
• Career guidance and industry certification preparation

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with ) or auto email notification from Workday (ending with or ).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting

---