Technical Support Representative

6 hours ago


Bengaluru, Karnataka, India Kasplo Internet Full time ₹ 4,00,000 - ₹ 8,00,000 per year
Company Description Kasplo is a cloud-based email delivery and management service that enables businesses to send transactional and marketing emails at scale. The platform offers detailed analytics, email list management, and performance tracking features to ensure deliverability and minimize spam risks. With seamless integration with e-commerce platforms and CRM systems, Kasplo provides advanced tools for email creation, segmentation, personalization, and marketing automation.
Role Description This is a full-time on-site role for a Technical Support Representative at Kasplo located in Bengaluru. The Technical Support Representative will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, troubleshooting issues, and utilizing analytical skills for problem-solving.
Qualifications
  • Customer Support, Customer Satisfaction, and Technical Support skills
  • Troubleshooting and Analytical Skills
  • Excellent communication and interpersonal abilities
  • Experience in email delivery services or related technical support roles
  • Ability to work well in a team environment
  • Bachelor's degree in Computer Science, Information Technology, or related field


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