Client Relations Associate

5 hours ago

Nagpur, Maharashtra, India ProMax Events Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location:
Nagpur, India

Work Model:
On-site

Experience:
2–4 years

Employment Type:
Full-time

About ProMax Events

ProMax Events is a leading event management company specializing in
medical and corporate conferences
, providing end-to-end event solutions with precision, creativity, and professionalism. Based in
Nagpur
, we bring together innovation and structure to execute high-impact conferences, symposiums, and experiences across India.

Our culture blends the
energy of a fast-paced creative agency
, the
discipline of corporate operations
, and the
warmth of a family-like team
— making ProMax a place where ideas meet excellence.

About the Role

We're seeking a
Client Relations Associate
who will serve as the primary bridge between our clients and internal teams. This role is perfect for someone who's passionate about communication, thrives in fast-paced environments, and loves being at the heart of live event action.

Key Responsibilities

  • Manage
    end-to-end client communication
    , ensuring clarity, responsiveness, and satisfaction throughout the event lifecycle.
  • Coordinate seamlessly with internal departments —
    production, creative, and logistics
    — to translate client needs into actionable deliverables.
  • Prepare
    client reports, proposals, and presentations
    , ensuring high-quality documentation and presentation standards.
  • Handle on-site client servicing
    with professionalism, ensuring smooth execution and proactive issue management.
  • Drive
    new business development
    , identify potential clients, and contribute to the company's growth through relationship-building and lead conversion.
  • Maintain accurate documentation, contact reports, and status trackers using internal tools and Microsoft Suite.

Desired Skills & Qualifications

  • 2–4 years of relevant experience in
    client servicing, communication, or event management
    .
  • Strong verbal and written
    communication skills
    , with a flair for relationship management.
  • Excellent
    multitasking and organizational abilities
    ; able to perform under tight deadlines.
  • Proficiency in
    Microsoft Word, Excel, PowerPoint
    , and familiarity with CRM or project coordination tools.
  • Creative mindset
    with attention to detail and a strong sense of ownership.
  • Background in
    events, marketing, or advertising
    preferred.

Personality Fit

  • Energetic, detail-oriented, and client-first in every interaction.
  • Calm under pressure
    , quick-thinking, and adaptable in dynamic environments.
  • A natural
    team player
    who thrives on collaboration and creative problem-solving.
  • Willing to travel frequently and at short notice — travel is an integral part of the role.

Why Join ProMax?

  • Work with a passionate, creative, and high-performing team that's shaping the future of brand experiences.
  • Get hands-on exposure to India's most dynamic events and corporate experiences.
  • Opportunities for career growth, skill development, and client-facing leadership.

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