Business Support, Business Operations

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Role and Responsibilities:1.    Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby 2.    Support the occupant companies during their VIP movement/ client visit/ audits etc.,3.    Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible 4.    Establish standard operating procedure pertaining to the function and deploy them for strict follow up5.    Support and Coordinate for the events   done from developer side for the occupant companies6.    Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas 7.    Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task8.    Supporting Property Manager in the respective functional areas9.    Support all initiatives and adhoc requirement of the management 10.    Support all sustainability initiatives 11.    Submission of data for all routine reports like, daily, weekly, monthly and QBR's and furnishing all adhoc technical data required by cluster head/ property manager time to time12.    Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards  13.    Responsible for greeting clients and visitor to our office parks. 14.    Giving client directions to various parts of the office and contacting employees regarding visitors15.    Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable16.    Coordinate with other departments within the campus as and when required for completion of assigned tasks17.    Any additional tasks assigned by the property management team eg., collating reports, completion of training plans, events, prepare for audits or review with management, etc18.    Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds19.    Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. 20.    Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. 21.    can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. 22.    Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. 23.    Checking the fire alarm in the lobby and following protocols as advised24.    Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass25.    Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. 26.    Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. 27.    Please ensure the following area is checked on daily basis.  Location: On-site –Bengaluru, KAScheduled Weekly Hours:40If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.