Collection & Recovery Executive
2 days ago
Job Description:
To ensure timely recovery of outstanding royalty payments from licensees/partners in accordance with contractual terms, maintaining accurate records, negotiating in a professional and ethical manner, and supporting the organization's revenue integrity all work being performed remotely (phone, email, system-based) with no field visits required.
Key Responsibilities
· Contact licensees/partners with outstanding royalty obligations, negotiate payment schedules and ensure payments are received.
· Review royalty agreements, identify under-reported or missing payments and escalate discrepancies.
· Maintain accurate records of all communications, outstanding amounts, payment history and settlements.
· Liaise with finance, legal and business teams to support dispute resolution and contract enforcement.
· Achieve targets for royalty recovery and contribute to process improvements.
Criteria
· Candidates must have prior experience working in credit cards, collection agencies or in a banking environment.
· Graduate (Commerce, Finance, or related field preferred).
· Strong communication and negotiation skills; professional in remote interactions.
· Basic accounting/finance understanding; proficiency in MS Excel and data tracking.
· Detail-oriented, able to work independently, maintain confidentiality, and meet deadlines.
· Prior experience in collections/royalty operations is a requirement.
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