Senior Director

2 weeks ago


Mumbai, Maharashtra, India Mercer Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Senior Director - Placement (Grade H)

Description:

We are seeking a highly skilled and experienced Placement Leader within our Center of Excellence. As a Placement Leader, you will be responsible for leading a global team of professionals who understand client and insurer requirements, provide administrative & technical support to execute the placement working closely with insurers & client advisors.

What can you expect?

  • Build a high performing Placement organization through hiring, monitoring, coaching, developing and mentoring colleagues
  • Drive placement/technical support activities around preparing marketing submission, capturing placement data, quote review and comparison and binding insurance agreement
  • Leverage market knowledge and expertise to understand insurance products and solutions which can be leveraged basis the client requirements
  • Develop placement related procedures and establish protocols for successful implementation across all lines of business through delegation, escalation or direct involvement
  • Interface closely with client-facing brokers, carriers, and clients to gather and analyze client information, assess risk exposures, and support in executing the insurance placement
  • Develop strong working relationship with carriers, brokers and other intermediaries to deliver optimal outcome for our clients
  • Standardize the placement process working closely with the regional and global placement teams
  • Managing the CoE resources either directly or through a matrixed relationship

We will count on you to:

  • Attracting, coaching and developing talent within the Placement value stream such that the objectives of the team are executed and aligned with the regions values
  • Implement short and long-term staffing strategies that aligns with the business objectives and target operating model
  • Provide dedicated support to the regional placement team by assisting with various placement activities, including capturing placement data, benchmarking and preparing submission for carriers
  • Support client advisors and global placement organization to obtain and review quotes from different carriers as per the global placement strategy
  • Help with administrative activities for binding of insurance contract post finalization of quote by clients
  • Support in creating analytical models to be leveraged for placement process by the Business
  • Stay updated on market trends, product offerings, and emerging risks to provide valuable insights to the onshore team and clients
  • Ensure compliance with regulatory requirements, industry standards, and internal policies. Stay updated on changes in regulations and communicate relevant updates to the onshore team
  • Conduct quality checks on placement activities to ensure accuracy, completeness, and adherence to internal policies and procedures. Identify areas for improvement and recommend process enhancements to optimize efficiency and effectiveness

What you need to have:

  • MBA from a premier business school or equivalent degree in Risk Management/Insurance related field
  • 15+ years of experience in insurance placement, underwriting, or related roles with minimum 3 years leading a placement team
  • Leadership experience, with the ability to inspire and motivate a team
  • Strong business acumen, stakeholder management, relationship building, executive presence, communication, influencing, and negotiation skills
  • Experience working with global stakeholders and cultures

What makes you stand out?

  • Professional certifications (e.g., CPCU, ARM)
  • Knowledge of regulatory requirements and compliance standards
  • Experience in setting up placement teams in global capability centers or broking business

Why join our team?

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


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