Product Design Lead

About the role:

We're growing on the back of our work in Mumbai and are looking for a Product Design Lead who can lead the design process from intent to outcomes.

As a Design Lead, you will partner with our clients (CXOs and senior product leaders) to translate their vision into experiences that are nothing short of category benchmarks. You bring a big picture lens, as well as the skills required to deliver pixel-perfect designs. You will guide client teams and coach a talented team of designers to create work that we're all proud of.

As a curious mind, you inspire yourself and your team to push the boundaries to create work that works. You are a good listener and a persuasive communicator. Clients trust you with their challenges and see you as a domain expert who can deliver.

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Depending on the size and complexity of the project, you may be required to play a hands-on role and / or lead a team of designers. This will give an opportunity to lead by example and set high standards.

Specifically, your role entails:

Product Thinking

Working closely with clients' product team, you'll understand the product vision and ensure the design goals are aligned to it. You think in concepts, not screens and approach briefs through a problem solving lens. You set the direction of the project and put together a team that will make it happen. You understand the business impact of design and can connect the dots between design recommendations and the metrics they impact. You have a sharp product sense that comes from understanding behaviour design principles as well as from practical experience of designing products that tick.

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Discovery & Insights

You champion the voice of the user and shape solutions that resonate with them. You have mastered the art of listening and can peel through the surface to uncover drives and patterns that can guide design decisions. Using our discovery frameworks & various tools, you can hold discovery sessions & independently conduct workshops with clients.

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Storytelling

Every experience is a story, and you can capture the essence of the design solution in a concise and compelling narrative. You pitch design solutions as a human story - making it easy to empathise and relate to. You can string together screens into a cohesive experience and are comfortable presenting to CXOs, helping them appreciate design decisions.

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Team Leadership

As a team lead, you set high standards for yourself and your team to follow. You'll create an environment that rewards fresh thinking & optimism. Your team sees in you, a strong bias for action and a high ownership of outcomes. You are not afraid to roll up your sleeves and lead by example. You will mentor junior team members and help them grow in all facets of their role with every project.

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Client Partnership

You demonstrate a keen interest in our clients domain and empathise with their goals and limitations. You believe in investing in a close partnership with client teams that leads to great work. The clients see you as an expert practitioner and bring their challenges to you. Your horizon is not restricted to the project, but can see longer term opportunities to grow with the client.

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Skills needed for this role:

• 6 to 8 years experience.
• At least 2 years experience as a Senior Designer / Design Lead.
• Experience in shipping large scale products through the entire lifecycle - from intent to outcomes.
• Experience in conducting discovery sessions with product teams, aligning stakeholders and setting the direction for the project.
• Demonstrated mastery of design craft - from IA to complete Clickthrough Prototypes.
• Managing internal teams and resources to optimally deliver the project.
• Strong communication & persuasion skills.