UG/Grad Freshers Hiring For International Voice Process

12 hours ago

Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

UG/Grad Freshers Hiring For International Voice Process - Job Description

Hiring Customer Support Executive (Fresher) - BPO

Location: Pune

Job Type: Full-Time

Experience Required: Freshers Welcome

Excellent Communication Skills Are Mandatory

Shift: Rotational Shifts (5 days a week)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Support Executives. If you have strong communication skills and a passion for delivering excellent customer service, we'd love to hear from you

Key Responsibilities

  • Handle inbound/outbound customer calls or emails.
  • Resolve customer queries quickly and efficiently.
  • Maintain accurate records of customer interactions.
  • Follow communication scripts when handling different topics.
  • Ensure customer satisfaction and provide professional customer support.

Eligibility Criteria

  • Qualification: 10+2 / Any Graduate (any stream)
  • Excellent verbal and written communication skills in English (additional regional languages are a plus).
  • Basic computer knowledge.
  • Ability to work in rotational shifts (including night shifts).
  • Positive attitude and willingness to learn.

Benefits

  • Competitive salary & performance-based incentives.
  • Paid training provided.
  • Friendly work environment.
  • Career growth opportunities.

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