Manager / Senior Manager - Operations

Key Responsibilities

1. Strategic Operations Leadership:

• Develop and execute the operational strategy aligned with business goals, focusing on scalability, efficiency, and quality.
• Oversee all manufacturing functionsproduction, maintenance, quality, supply chain, and logistics—ensuring seamless integration and performance.
• Drive annual operational planning, budgeting, and resource allocation to meet production and financial targets.

2. Production & Efficiency Management:

• Ensure production meets or exceeds targets in volume, quality, cost, and on-time delivery (OTIF).
• Optimize plant layout, workflow, and capacity utilization to maximize throughput and reduce bottlenecks.
• Implement advanced manufacturing practices and technologies to enhance productivity and product consistency.

3. Quality, Compliance & Safety Governance:

• Uphold the highest standards of product quality and compliance with industry certifications (e.g., CertiPUR-US, flammability standards).
• Foster a proactive safety culture, ensuring 100% adherence to OSHA and internal safety protocols.
• Lead quality assurance initiatives and oversee root cause analysis for defect reduction.

4. Cost Management & Financial Oversight:

• Manage the plant P&L, controlling operational costs—labor, materials, overhead, and maintenance.
• Identify and implement cost-saving projects without compromising quality or safety.
• Monitor key financial and operational KPIs, presenting performance insights to senior leadership.

5. Team Leadership & Organizational Development:

• Lead, mentor, and develop a high-performing operations team, including production managers, supervisors, and support functions.
• Drive a culture of accountability, innovation, and continuous learning.
• Oversee talent management—recruitment, training, performance reviews, and succession planning.

6. Supply Chain & Inventory Optimization:

• Collaborate with procurement and supply chain teams to ensure timely availability of raw materials (foams, fabrics, springs, adhesives).
• Optimize inventory levels, reduce waste, and improve inventory turnover through lean principles.
• Strengthen vendor and supplier relationships for quality and cost efficiency.

7. Process Excellence & Continuous Improvement:

• Champion Lean Manufacturing, Six Sigma, TPM, and other operational excellence frameworks.
• Lead cross-functional projects to improve OEE, reduce cycle times, and enhance process reliability.
• Drive digitalization and automation initiatives to modernize operations.

8. Reporting & Stakeholder Management:

• Prepare and present detailed operational reviews, performance dashboards, and strategic recommendations to senior management.
• Ensure transparency in communication across departments and with leadership.
• Represent operations in business reviews, audits, and customer/partner interactions.

Qualifications & Skills

• Bachelor's degree in engineering (Mechanical, Industrial, Production); MBA or advanced degree preferred.
• 8–12 years of experience in manufacturing operations, with at least 8 years in a leadership role within mattress, furniture, upholstery, or related consumer durable industries.
• Proven track record of managing large-scale manufacturing facilities with P&L responsibility.
• Certification in Lean Six Sigma Black Belt / Master Black Belt is highly desirable.

Technical & Functional Skills:

• Expert knowledge of mattress manufacturing processes, technologies, and industry trends.
• Strong financial acumen with experience in budgeting, cost control, and P&L management.
• Proficiency in ERP/SAP systems, data analytics, and manufacturing execution systems (MES).

In-depth understanding of quality management systems, safety standards, and statutory compliance