 
						international voice process
10 hours ago
Company Description
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Role Description
This is a full-time on-site role for an International Voice Process at Sarainfotech, located in Coimbatore. The individual will handle customer inquiries, provide product and service information, resolve issues, and contribute to customer satisfaction and retention. Responsibilities include managing high volumes of inbound and outbound calls, identifying customer needs, maintaining records of interactions, and collaborating with different departments to improve overall customer experience.
Qualifications
- Strong Communication and Customer Service skills
- Analytical Skills
- Experience in Sales and Finance
- Excellent interpersonal and problem-solving abilities
- Ability to work efficiently in a dynamic environment
- Proficiency in using customer management software
- Experience in the international voice process is beneficial
- Bachelor's degree in any relevant field is preferred
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