Front Office Assistant
3 days ago
Key Responsibilities
- Greet guests warmly and assist with check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints professionally and promptly.
- Manage room assignments and maintain accurate guest records.
- Operate the front office systems, including reservation and billing software.
- Coordinate with housekeeping, maintenance, and other departments for guest needs.
- Process payments, issue room keys, and verify guest identification.
- Provide information about hotel services, facilities, and local attractions.
- Maintain a neat and organized front desk area.
- Uphold company service standards and ensure excellent guest satisfaction.
Job Type: Full-time
Pay: ₹9, ₹16,632.51 per month
Work Location: In person
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