Pinnacle Teleservices
5 days ago
Description :
- Leads L1 engineers and ensures system stability, security, and performance.
Key Responsibilities :
- Manage M365 & Google Workspace (users, policies, mail routing).
- Oversee backups, patching, and endpoint security.
- Monitor systems (PRTG/SolarWinds), troubleshoot escalations.
- Lead L1 team and maintain documentation.
Skills :
Preferred Certificate :
- Diploma or Bachelors degree in IT, Computer Science, or related field.
- Certifications such as CompTIA A , CCNA, MCSA (preferred but not mandatory).
years of experience in IT support or system administration.
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