L1 System Engineer

3 days ago


Nagpur, Maharashtra, India Pinnacle Teleservices Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Description

  • Provides first-level support for Windows systems, Microsoft 365, and Google Workspace users.
  • Handles day-to-day desktop, network, and user account issues.

Key Responsibilities

  • Support Windows 11 and user accounts (AD, M365, GSuite).
  • Troubleshoot OS, hardware, and connectivity issues.
  • Manage software installations and updates.
  • Maintain IT asset inventory and ticket logs.

Skills

  • Windows OS, AD basics, M365, GSuite, Remote tools, Antivirus.

Preferred Certificate

  • M365 Associate, CompTIA A+, Google IT Support.

Preferred Qualifications

  • Diploma or Bachelors degree in IT, Computer Science, or related field.
  • Certifications such as CompTIA A+, CCNA, MCSA (preferred but not mandatory).
  • 3 to 5 years of experience in IT support or System Administration.

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