Pinnacle Teleservices

15 hours ago


Nagpur, Maharashtra, India Pinnacle Teleservices Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Description :


- Provides first-level support for Windows systems, Microsoft 365, and Google Workspace users.

- Handles day-to-day desktop, network, and user account issues.

Key Responsibilities :


- Support Windows 11 and user accounts (AD, M365, GSuite).

- Troubleshoot OS, hardware, and connectivity issues.

- Manage software installations and updates.

- Maintain IT asset inventory and ticket logs.

Skills :


- Windows OS, AD basics, M365, GSuite, Remote tools, Antivirus.

Preferred Certificate :


- M365 Associate, CompTIA A+, Google IT Support.

Preferred Qualifications :


- Diploma or Bachelors degree in IT, Computer Science, or related field.

- Certifications such as CompTIA A+, CCNA, MCSA (preferred but not mandatory).

- 3 to 5 years of experience in IT support or System Administration.
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