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IT Administration Support Specialist

2 weeks ago

Hyderabad, Telangana, India BioGenex Full time US$ 60,000 - US$ 1,20,000 per year

We're hiring Join BioGenex in Hyderabad as an IT Administration Support Specialist.

Are you an experienced IT professional with a passion for providing top-tier technical support? BioGenex is looking for a dedicated
IT Administration Support Specialist
to join our team on-site in
Hyderabad, India
.

In this crucial role, you will be the primary point of contact for all on-site IT matters, supporting ~100 users and managing our local infrastructure. If you excel in a hands-on, fast-paced environment, we want to hear from you

Key Responsibilities:

  • Provide timely L1/L2 technical support for hardware (Dell, Lenovo, HP), software, and M365/Outlook issues.
  • Manage and maintain local infrastructure, including physical/virtual servers, Cisco switches, routers, and Sophos firewalls.
  • Administer on-premises Active Directory and assist with network security operations.
  • Oversee IT asset management, from inventory tracking to deployment.
  • Enforce endpoint security policies using Bitdefender and collaborate on security audits (VAPT).
  • Liaise with vendors and maintain SOPs for all local IT processes.

What You Bring:

  • 5+ years
    of proven experience in an IT support, helpdesk, or system administrator role.
  • In-depth knowledge of Windows OS, Microsoft 365, Active Directory, and ITSM ticketing systems.
  • Hands-on experience with Cisco switches, Sophos firewalls, and Azure VM environments.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Bachelor's degree in IT, Computer Science, or a related field is preferred.
  • Certifications like CompTIA A+/Network+, MCSE, or CCNA are a plus

If you are ready to take on this challenge and grow with a leading company, apply today

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