System Engineer

1 week ago

Wagle Estate Thane Maharashtra, India ITVEDANT Education Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Job Description

  • Desktop Support and System Administration:
  • Provide technical support to end-users regarding hardware, software, and network-related issues.
  • Install, configure, and maintain desktop operating systems, applications, and peripherals.
  • Troubleshoot and resolve technical problems promptly, ensuring minimal disruption to workflow.
  • Conduct system updates, patches, and maintenance tasks on desktops and laptops.
  • Manage user accounts, permissions, and access rights in line with security policies.

Asset Auditing:

  • Maintain an accurate inventory of all IT assets, including desktops, laptops, peripherals, and software licenses.
  • Conduct regular audits to reconcile physical assets with records in the asset management system.
  • Identify discrepancies, track missing or surplus assets, and take corrective actions as needed.
  • Collaborate with procurement and finance teams to ensure accurate asset records and compliance with budgetary guidelines.
  • Implement and enforce asset management procedures to maintain data accuracy and security.

Documentation and Reporting:

  • Create and update documentation related to desktop configurations, troubleshooting procedures, and asset inventory.
  • Generate regular reports on asset status, inventory accuracy, and compliance metrics for review by management.
  • Provide recommendations for improving asset management processes and enhancing system efficiency.

Collaboration and User Training:

  • Collaborate with cross-functional teams to support IT-related projects and initiatives.
  • Assist in user training sessions or create materials to educate employees on asset management best practices.
  • Work closely with the IT team to ensure seamless integration of desktop support and asset management activities.

Requirements:

  • Strong knowledge of desktop operating systems (e.g., Windows, macOS) and productivity software.
  • Familiarity with IT asset management tools/software.
  • Attention to detail and strong organizational skills for accurate asset auditing.
  • Excellent troubleshooting and problem-solving abilities.
  • Effective communication skills and the ability to interact professionally with end-users.
  • Willing to Travel all the Pan India Branches

Job Types: Full-time, Permanent

Pay: ₹250, ₹350,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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