Housekeeping Supervisor

8 hours ago

Mumbai, Maharashtra, India Coffee Day Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles & Responsibilities:

1) Visiting & Handling all the Cafes assigned to them, for better cleaning and hygiene aspects, requires travelling.

2) Check Housekeepers availability in the morning, for deployment at each cafs assigned to them and to coordinate with the agency in case of shortfall in the deployment and to fulfill it.

4) Coordinates with Caf Managers for daily updating of HK attendance and sending it to Operations team, Facility, & TSG team for further processing.

5) Conducts orientation training and in-service training for housekeepers to explain policies, work procedures, and to demonstrate use and maintenance of tools & equipment.

6) Drive Deep cleaning activities of each cafes in coordination with Operation team.

7) Regular checks of HK consumable availability at cafes and coordinate for the supply of the same.

8) Prepares and maintains weekly, monthly cleaning reports and share it to Facility and Operations team for evaluation.

9) Coordinates with Pest Control agency for monthly schedule of pest control for each cafes and to share with Caf Managers and Area Coach for the implementation, and to ensure all services are being conducted in all Cafes as per schedule.

10) Ensure all Cafes to have Pest Control authorized certificate and IPM file as a std. practice. 11) Conduct quarterly Pest Control Audit for Cafes with the help of Pest Control agency and coordinate with Operations and R&M team for the closure of the audit report.

12) Conduct fortnightly Housekeeping and Pest Control agency meetings along with operations team to discuss various issues and escalations and to resolve them.

13) Establishes standards and procedures for work of housekeeping staff.

14) Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.

15) To ensure, all HK tools and equipment are cleaned, and arranged back as per designated areas in all cafes on daily basis

Educational Qualification:

Degree/Diploma in hotel management- specializing in Housekeeping

Experience Profile 4-6 years in Hotels/ Resort/ Hospitals/ Large business house preferably having experience in managing staff of more than 50 people.

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