IT Assistant Manager
2 weeks ago
Job Title: Assistant Manager - IT (Production Support)
Experience: 5-10 years
Location: Bhayandar On site
Employment Type: Full-time
Call at
Email at
Job Description:
We are looking for an Assistant Manager-IT to lead the production support team and ensure smooth IT operations across the organization.
Key Responsibilities:
- Lead and manage a team of production support executives, desktop engineers, and network engineers.
- Provide hands-on production support, including troubleshooting system, network, and application issues.
- Monitor and manage daily IT operations, ensuring minimal downtime and smooth service delivery.
- Handle ticketing systems efficiently, ensuring timely resolution of incidents and service requests.
- Ensure all tasks are completed within defined SLAs and maintain high service quality.
- Oversee IT asset management, including tracking, maintenance, and lifecycle management.
- Coordinate with internal teams and vendors for escalations and major issue resolution.
Job Types: Full-time, Permanent
Pay: ₹600, ₹800,000.00 per year
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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