Senior Service Sales Engineer

Job Description

Not just a job, but a career

Yokogawa, award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Job Purpose

Responsible for Service Sales and business development associated activities including proposals and related tasks.

Key Responsibilities & Accountabilities

• Preparation of Techno-Commercial Proposal for Service Jobs (e.g. Service Project, Life Cycle Agreement, Training and Analyzer Maintenance)
• Recognize sales opportunities and develop new accounts with key customers.
• Sales & Marketing Activities for Systems (DCS & Safety) and Products (Analyzer / PCI / TMI) which mainly include:
  • Technical Discussions with Customer &/or End User
  • Technical Clarifications to Customers Queries on Proposal
  • System Presentations (DCS & Safety Systems)
  • Organize product presentations (Analyzer, PCI & TMI) with help of technical team
  • Interactions with RSC for Additional Support (Technical as well as Commercial)
• Review Service projects Contractual, Technical, product Specification, and Standard requirements.
• Overall co-ordination with Customers, Clients, Vendors for the Service opportunity.
• Responsible for Coordination with vendors and subcontractors for technical and other issues.
• Co-ordination with sourcing, logistics, order handling in the context of the Service.
• Demonstrates a deep understanding of the customers needs, directs the customer relationship with C-level, proposal, pricing and negotiating the deal to completion.
• Pipeline creating by seeding new opportunities with installed base.
• Work diligently to meet & exceed assigned Customer Order Intake target.
• Be creative to enhance / upsell LCA, training & Service project business to meet the company OI/ST Target.
• Work to support business plan of TSD to meet Accelerated Growth (AG) targets.
• Support any and all the Service dept. activities as assigned by General Manager &/or Reporting Manager.

Qualification and Experience

• A bachelors degree in engineering field preferably Instrumentation & Control or Electronics.
• More than 9 years of total relevant industry experience including Sales & Proposal preparations.
• Knowledge on Yokogawa systems and products preferred.
• Field and site experience will be additional advantage.

Required Competencies / Skills

• High on commitment & ownership of assigned tasks with Pro Active approach, Speed & Quality of work.
• Target oriented with strong sales drive and ability to negotiate at all levels of customer organizations.
• Knowledge on Yokogawa products and third party.
• Sales Account Management.
• Good in customer relationship management.
• Good at communication (good written and verbal skills) presentation skills & good listener too.
• Collaborative team player who brings positive energy, enthusiasm and passion to excel.
• Should be self-initiator to learn new things and creative in problem solving approach.
• Work experience in MS Word, Excel, PowerPoint, Visio.

Equal Opportunity Employer

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process

Locations - Abu Dhabi

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