CRM Consultant

18 hours ago

Gurgaon, Haryana, India Being Consultant Full time US$ 60,000 - US$ 1,20,000 per year

Roles and Responsibility

  • Develop and implement effective CRM strategies to enhance customer engagement and retention.
  • Design and deliver training programs to educate clients on CRM best practices.
  • Collaborate with cross-functional teams to identify and prioritize business requirements.
  • Analyze customer data to provide insights for improving sales and marketing efforts.
  • Develop and maintain relationships with key stakeholders to ensure seamless integration of CRM systems.
  • Stay updated with industry trends and emerging technologies in CRM.

Job Requirements

  • Proven experience in CRM consulting, focusing on customer relationship management and sales growth.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
  • Experience with CRM software and technology, including configuration and customization options.
  • Strong understanding of sales and marketing principles, with the ability to apply them in a CRM context.

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